Privacy Policy

This policy was last modified on February 5th, 2024.

Manage My Cookies Preferences

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE.

THE SITE IS INTENDED FOR USERS LOCATED IN THE UNITED STATES, AND IT IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA.

INTRODUCTION

At Red’s All Natural, LLC we recognize that your privacy is important to you and that you may want to know about how we handle the information you provide to us. We also believe in transparency, and we are committed to informing you about how we treat the data we collect and process.

When does this Policy apply? This Policy describes our practices for the personal information for which we are a “data controller” under applicable law. This includes information collected when you visit our website, www.redsallnatural.com (the “Site”). This Policy also describes how we use or disclose your personal information and your rights and choices.

By continuing to use this Site, you are agreeing to the collection, use, and disclosure of personal information as described in our Privacy Policy. If you do not agree with the terms of this Policy, we ask that you please do not use the Site.

WHAT INFORMATION DO WE COLLECT?

We collect the following information for the purposes described in the “How Do We Use and Share Your Information?” section of this Policy.

Information That You Provide. We collect certain personal information from you when you choose to share it with us. We may combine the information you provide to us with information from and about you that we automatically collect when you visit the Site, from third parties, or other online and offline sources.

Category	Description
Contact Information	When you visit our Site, we may collect or receive your name, email address, telephone number, and date of birth or age. This may occur when you use our Site; register for an account; sign up for Club Rojo, our newsletter, or one of our email lists; participate in a contest, sweepstakes, game, survey, or promotion; request information from us; or otherwise contact us.  We use Contact Information to provide you with services, products, content, customer service, and functionality; to communicate with you and to respond to your comments or questions; to contact you if needed while processing a product or service you requested through our Site; to contact you for your opinions on Red’s All Natural products, services, or Site; to contact you as necessary when you enter a contest, sweepstakes, or game (for example, to contact you if you’re a winner); to conduct a promotion, contest, sweepstakes, or game; to send you promotional offers, newsletters, materials, and other communications and information about Red’s All Natural, its portfolio of brands, affiliates, and its partners; to address problems with the Site or our business; to manage our telecommunications networks; to engage with you on social media; to create, use, retain, or disclose de-identified or aggregated data and to use your data in an aggregated non-specific format for analytical and demographic purposes; to maintain our databases and back-ups, including records of our communications with you; and to accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.
Account Information	When you create an account on the Site, in addition to your Contact Information, we collect your username or account ID and the password that you choose to create. We don’t require you to register or provide personal information  to view our Site or access much of its content, such as our many delicious recipes. However, you may be required to create an account to use certain features or receive certain offers. If you use a third-party login to create your account (such as Facebook Connect), we may receive certain information about you from the third party based on your registration and privacy settings on those third-party websites.  We use Account Information to provide you with services, products, content, customer service, and functionality; to communicate with you and to respond to your comments or questions; to contact you if needed while processing a product or service you requested through our Site; to contact you for your opinions on Red’s All Natural products, services, or Site; to contact you as necessary when you enter a contest, sweepstakes, or game (for example, to contact you if you’re a winner); to conduct a promotion, contest, sweepstakes, or game; to send you promotional offers, newsletters, materials, and other communications and information about Red’s All Natural, its portfolio of brands, affiliates, and its partners; to address problems with the Site or our business; to manage our telecommunications networks; to protect the privacy, security, or integrity of the Site and our business; to engage with you on social media; to maintain our databases and back-ups, including records of our communications with you; to honor our terms of service and contracts; to manage our relationship with you; to enable you to track the status of your order; and to accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.
Order and Payment Information	If you purchase items from Red’s All Natural via the Site, our payment processor will receive your credit/debit card number, security code, and expiration date; other financial information; your billing information and address; and your shipping details, so we can fulfill your order or request. If you redeem rewards for items on our Site, we will receive your shipping details so we can fulfill your order. We keep records of the products purchased along with your Contact Information and Account Information. We use Order and Payment Information to operate and improve our Site, products, and services and to develop new products or services; to conduct analysis and to enhance current products and services; to review the usage and operations of our Site and improve our content, products and services; to improve our marketing efforts, including by providing more tailored advertising; to provide you with content that is customized to your interests, targeted offers, and advertising on the Site and on third party sites and media platforms, including in social media, or via email; to process and complete payments and other transactions, including refunds or returns; to detect fraud and prevent loss; and to accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.
Interactive Features	When you participate in certain interactive features on our Site, such as using our recipe exchange, recipe ratings, and product ratings and reviews, you may also provide us with your Contact Information and other information like your nickname, recipes, ratings, comments, or pictures. In addition, we may give you the opportunity to tell your friends about certain features or information on our Sites. We use information from Interactive Features to improve our customer service; to assess the success of marketing and advertising campaigns; to determine and track user interests, trends, needs, and preferences; to operate and improve our Site, products, and services and to develop new products or services; to conduct analysis and to enhance current products and services; to contact you for your opinions on Red’s All Natural products, services, or Site; to send you promotional offers, newsletters, materials, and other communications and information about Red’s All Natural, its portfolio of brands, affiliates, and its partners; to address problems with the Site or our business; and to accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.
Communications, Reviews, and Inquiries	If you contact us or leave a review or comment, in addition to your Contact Information, we will receive any comments, content, or other information that you choose to provide. If you receive email communications from us, we use certain tools to capture data related to if/when you open our message and if/when you click on any links or banners it contains. Other information collected through this feature includes: your email address, the date and time of your “click” on the email, a message number, the name of the list from which the message was sent, a tracking URL number, and a destination page. We use Communications, Reviews, and Inquiries to provide you with services, products, content, customer service, and functionality; to communicate with you and to respond to your comments or questions; to contact you if needed while processing a product or service you requested through our Site; to improve our customer service; to assess the success of marketing and advertising campaigns; to determine and track user interests, trends, needs, and preferences; to operate and improve our Site, products, and services and to develop new products or services; to conduct analysis and to enhance current products and services; to contact you for your opinions on Red’s All Natural products, services, or Site; to send you promotional offers, newsletters, materials, and other communications and information about Red’s All Natural, its portfolio of brands, affiliates, and its partners; to address problems with the Site or our business; and to accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.
Cookies and Similar Technologies	The Site uses cookies and similar technologies. Please see the “Cookies and Similar Technologies” section of this Policy for more information. We use Cookies and Similar Technologies to provide you with services, products, content, customer service, and functionality; to operate and improve our Site, products, and services and to develop new products or services; to conduct analysis and to enhance current products and services; to review the usage and operations of our Site and improve our content, products and services; to improve our marketing efforts, including by providing more tailored advertising; to provide you with content that is customized to your interests, targeted offers, and advertising on the Site and on third party sites and media platforms, including in social media, or via email; to recognize your device and remember your preferences and interactions; to create, use, retain, or disclose de-identified or aggregated data and to use your data in an aggregated non-specific format for analytical and demographic purposes; to address problems with the Site or our business; to manage our telecommunications networks; to protect the privacy, security, or integrity of the Site and our business; to support and improve the Site, including evaluations of functionality and features; to improve our customer service; to assess the success of marketing and advertising campaigns; to determine and track user interests, trends, needs, and preferences; and to accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.
Usage Data	When you use the Site, we automatically collect information from your browser or device, which includes the date and time of access, your location, your Internet Protocol (IP) address or unique device identifier, your device type, your mobile device carrier, your operating system, your browser type, your internet service provider, and information about what pages you visit (such as the areas or pages of the Site that you visit, the amount of time you spend viewing or using the Site, the number of times you return to the Site, other click-stream or site usage data, and whether you open, forward, or click-through links, emails, and ads). We use Usage Data to provide you with services, products, content, customer service, and functionality; to operate and improve our Site, products, and services and to develop new products or services; to conduct analysis and to enhance current products and services; to review the usage and operations of our Site and improve our content, products and services; to improve our marketing efforts, including by providing more tailored advertising; to provide you with content that is customized to your interests, targeted offers, and advertising on the Site and on third party sites and media platforms, including in social media, or via email; to recognize your device and remember your preferences and interactions; to create, use, retain, or disclose de-identified or aggregated data and to use your data in an aggregated non-specific format for analytical and demographic purposes; to address problems with the Site or our business; to manage our telecommunications networks; to protect the privacy, security, or integrity of the Site and our business; to detect fraud and prevent loss;  to support and improve the Site, including evaluations of functionality and features; to improve our customer service; to assess the success of marketing and advertising campaigns; to determine and track user interests, trends, needs, and preferences; and to accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law.

Other Processing Activities. We may also process personal information when necessary for the following:

• The establishment, exercise, or defense of legal claims, whether in court, administrative, or other proceedings
• Obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice 
• Compliance with federal, state, or local laws 
• Compliance with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities and cooperation with law enforcement agencies concerning conduct or activity that we, a service provider, or a third party reasonably and in good faith believe may violate applicable law 
• Collection, use, retention, or disclosure of information that is deidentified or aggregated.
• Purposes that are consistent with, related to and/or ancillary to the purposes and uses described in this Policy for which your personal information was provided to us.

Cookies and Similar Technologies

First and Third-Party Cookies

A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.

Other Similar Technologies

In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.

What Cookies and Similar Technologies Are in Use and Why Do We Use Them? 

Choices About Cookies

Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Site’s functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en 

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences 

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac and https://support.apple.com/en-us/HT201265 

For more information about how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/. You may learn more about internet advertising practices and related consumer resources at https://youradchoices.com/control, https://thenai.org/about-online-advertising/faq, and http://www.networkadvertising.org/choices.

HOW DO WE SHARE YOUR INFORMATION?

When we are acting as the data controller or where permitted by applicable law, we may share each of the categories of personal information described above in the following contexts.

Category	Description
Service Providers	We share information with our third-party service providers we have retained to perform business, professional, or technical support functions for us, including to the extent necessary or desirable to help run promotions, fulfill orders, complete your transaction, provide operational support, or provide customer service. These service providers may have access to personal information about our Site visitors if it is needed to perform their functions for Red’s All Natural. Among other things, service providers help us to administer the Site; support our operations; provide technical support; send communications to you; and assist with other legitimate purposes permitted by law. We may share your email address with a third-party, such as a media agency, to send you interest-based advertising on our behalf. We may share your information with our and our affiliates’ insurers and professional advisors, including attorneys and accountants, that need access to your information to provide operational or other services on our behalf.
Legal Obligations and Rights (Subpoenas, Court Orders, and Warrants)	We may disclose information in response to subpoenas, warrants, court orders, or other legal process, or to comply with relevant laws. This may include providing information to law enforcement authorities, regulatory agencies, or other government officials. We may also share information in order to establish or exercise our legal rights or claims; to defend against a legal claim; and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts, our terms of service, our rights, or the rights of a third party.
Aggregated and De-identified Information	We may also share aggregated or de-identified information about you, including based on your email address, with our advertising and marketing partners, and third-party media platforms, including social media sites, to allow them to send targeted advertising messages and/or conduct analyses on our behalf. If you wish to stop receiving advertising messages from these third parties, please review the “Your Rights and Choices” section below. In addition, you may be able to opt out of these ads by clicking on an icon in the ad or through the privacy settings in each social media platform.
Promotional Partners	We may conduct joint promotions with other companies. We may share with our promotional partners (and their service providers) certain personal information as necessary to conduct the promotion. We will not share this information with our promotional partners for any other purpose unless you consent to such sharing.
Acquisitions and Similar Transactions; Affiliates	During the normal course of our business, Red’s All Natural may sell or purchase assets. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through the Site in a manner that is consistent with this Privacy Notice. We may also share your information with our subsidiaries and affiliates and with their respective officers, directors, employees, and agents
Public Forums	Any information you may disclose on our Site in blogs, message boards, or chat rooms, or on other public areas on the Site, becomes public information. Please exercise caution when disclosing personal information in these public areas. Red’s All Natural cannot control the actions of third parties who may view the Site and use publicly available information for their own purposes.
Third Parties	We may provide information about you to third parties that may offer products and services specifically requested by you. We do not share your personal information with unaffiliated third parties for their own marketing purposes without your consent.
Disclosures with Your Consent	We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your information in this context with your consent.

LINKS TO OTHER WEBSITES

This Policy only applies to the Site, and it does not apply to any third-party websites or applications.

The Site may contain links to other websites and media or other content from third parties. We provide these links solely for your convenience and information. Because of the dynamic media capabilities of the Site, it may not be clear which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Site. You can check the URL to confirm whether you have left the Site.

Different websites have different privacy practices. You should always check the privacy notice of the specific site you’re visiting to understand the privacy practices associated with that site. Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use.

We are not responsible for the content or privacy practices of third-party websites. We cannot and do not (1) guarantee the adequacy of the privacy or security practices employed by or the content and media provided by any third parties or their websites, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services or websites that may be reached through embedded links on the Site.

YOUR RIGHTS AND CHOICES

Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. We honor such requests when we are required to do so under applicable law.

Communication Preferences. You can change your preferences regarding follow-up contacts by Red’s All Natural. If you wish to adjust your communication preferences, you may email us at customerservice@redsallnatural.com or opt-out of certain emails by clicking the “unsubscribe” link at the bottom of our emails.

Accuracy and Updating Your Information. Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please update it in your user/account profile, or let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.

Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.

Individual Rights. Depending on where you live in the United States, you may have certain rights relating to your personal information. These may include the following:

Right to Confirmation and Access. Residents of certain states have the right to confirm whether we process their personal information and to access such personal information. 

Right to a Copy. Residents of certain states have the right to access their personal information, including a right to obtain a copy of the consumer’s personal information in a portable and, to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another entity without hindrance. Residents of certain states also have the right to receive a list of specific third parties to which we have disclosed the consumer’s personal data. 

Right to Know. Residents of certain states have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold or shared and the categories of third parties to whom the personal information was sold or shared; (5) the categories of personal information about you that we disclosed for a business purpose and the categories of third parties to whom the personal information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, selling, or sharing personal information; and (7) the categories of third parties to whom we disclose personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request unless a longer period is requested by you.

Right to Delete. Residents of certain states have a right to request the erasure/deletion of certain personal information collected or maintained by us. As described herein, we will delete your personal information from our records and notify any service providers or contractors (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.

Right to Correct. Residents of certain states have a right to correct inaccuracies in their personal information, taking into account the nature of the personal information and the purposes for which we process the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as directed by you.

Rights Regarding Sensitive Data. We only process sensitive data with your consent or where otherwise permitted by applicable law. Where you have provided consent to this processing, you may revoke your consent or opt out of the processing of your sensitive data at any time. For residents of California, this includes your CCPA right to limit the processing of sensitive personal information to that processing permitted by the CCPA.

Right to Opt-Out. Residents of certain states have the right to direct us to stop selling, and for residents of California, sharing, your personal information to third parties and to refrain from doing so in the future. Residents of certain states also have the right to opt of targeted advertising and profiling based on your personal information. In addition to the Submission Process below, you can opt-out of targeted advertising by adjusting your preferences in the Cookies Settings.

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Submission Process. You may submit a request to exercise one of the above rights by calling our toll-free telephone number (888-522-9408), by emailing customerservice@redsallnatural.com, or by submitting your request through the form available on our Site. If a request is submitted in an incorrect manner or if it is deficient, we will either (1) treat the request as if it had been submitted via the designated manner, or (2) provide you with specific directions on how to submit the request or remedy any deficiencies, as applicable.

Verification Process. We are required to verify the identities of those who submit requests to exercise certain of the above rights. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, email address, address, and/or telephone number. We will inform you if we cannot verify your identity.

• If we cannot verify the identity of the person making a request for categories of personal information, we may deny the request. If the request is denied in whole or in part for this reason, we will provide a copy of, or direct you to, our privacy policy.
• If we cannot verify the identity of the person making the request for specific pieces of personal information, we are prohibited from disclosing any specific pieces of personal information to the requestor. However, if denied in whole or in part for this reason, we will evaluate the request as if it is seeking the disclosure of categories of personal information about the consumer.
• If we cannot verify the identity of the person making a request to delete, we may deny the request.
• If there is no reasonable method by which we can verify the identity of the requestor to the degree of certainty required, we will state this in our response and explain why we have no reasonable method by which we can verify the identity of the requestor. In such cases we may not be required to comply with the request or may request additional information reasonably necessary to verify the request.

Authorized Agents. Authorized agents may submit requests via the methods identified in this Policy. If you use an authorized agent to submit a request to know or a request to delete, we may require: (1) the authorized agent to provide proof that you gave the agent signed permission to submit the request; (2) you to verify your identity directly with us; and (3) you to directly confirm with us that you provided the authorized agent permission to submit the request. However, we may not require these actions with respect to confirmed guardianship, conservatorship, power of attorney, or other protective arrangement in accordance with applicable law.

Excessive Requests. If requests from a consumer are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee, or (2) refuse to act on the request and notify the consumer of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.

Non-Discrimination. You have the right not to receive discriminatory treatment by us due to your exercise of the above rights. We do not offer financial incentives and price or service differences, and we do not discriminate against consumers, employees, applicants, or independent contractors for exercising their rights under applicable law.

Appeals Process. Residents of Colorado, Connecticut, Utah, and Virginia have the right to appeal a refusal to take action on a request within a reasonable time after your receipt of the decision. You may submit an appeal to a decision on your request by email to customerservice@redsallnatural.com. We will inform you of any action taken or not taken in response to the appeal, along with a written explanation of the reasons in support of the response.

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Nevada Residents

You may submit a verified request to us at customerservice@redsallnatural.com to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. Please provide your name and contact information in your request, and we will respond to your request in accordance with Nevada law.

California Residents

All terms used in this section shall have the meanings given in the California Consumer Privacy Act, as amended (“CCPA”), when applicable.  

CCPA Notice at Collection. We collect and process personal information for as described in the “How Do We Collect and Use Personal Information” section of this Policy. The relevant CCPA categories for this information are listed below. We may provide a separate notice at collection if we collect additional information or intend to use information for additional purposes.

Category	CCPA Categories
Contact Information	For purposes of the CCPA, Contact Information includes the following categories of personal information: Identifiers; Categories Described in the Customer Records Statute
Account Information	For purposes of the CCPA, Account Information includes the following categories of personal information: Identifiers; Categories Described in the Customer Records Statute; Commercial Information
Order and Payment Information	For purposes of the CCPA, Order and Payment Information includes the following categories of personal information: Identifiers; Categories Described in the Customer Records Statute; Commercial Information; Geolocation Data
Interactive Features	For purposes of the CCPA, Interactive Features includes the following categories of personal information: Identifiers; Categories Described in the Customer Records Statute; Commercial Information; Internet or Other Electronic Network Activity Information
Communications, Reviews, and Inquiries	For purposes of the CCPA, Communications, Reviews and Inquiries includes the following categories of personal information: Identifiers; Categories Described in the Customer Records Statute; Commercial Information; Audio, Electronic, Visual, or Similar Information
Cookies and Similar Technologies	For purposes of the CCPA, Cookies and Similar Technologies includes the following categories of personal information: Identifiers; Internet or Other Electronic Network Activity Information; Geolocation Data
Usage Data	For purposes of the CCPA, Usage Data includes the following categories of personal information: Identifiers; Internet or Other Electronic Network Activity Information; Geolocation Data

DATA PRACTICES DURING THE LAST 12 MONTHS

Personal Information Collected: We have collected the categories of personal information listed below during the preceding 12 months:

• Identifiers
• Categories of Personal Information described in the California Customer Records statute
• Commercial Information
• Internet or Other Electronic Network Activity Information
• Geolocation Data
• Audio, Electronic, Visual, thermal, or Similar Information

Categories of Sources: We have collected the personal information identified in this Policy from you, public sources, and third-party sources, including our data partners.

Business and Commercial Purposes for Collecting: We have collected the categories of personal information listed above for the following purposes:

• To provide you with services, products, content, customer service, and functionality;
• To communicate with you and to respond to your comments or questions;
• To contact you if needed while processing a product or service you requested through our Site;
• To operate and improve our Site, products, and services and to develop new products or services;
• To conduct analysis and to enhance current products and services;
• To review the usage and operations of our Site and improve our content, products and services;
• To contact you for your opinions on Red’s All Natural products, services, or Site;
• To send you promotional offers, newsletters, materials, and other communications and information about Red’s All Natural, its portfolio of brands, affiliates, and its partners;
• To improve our marketing efforts, including by providing more tailored advertising;
• To provide you with content that is customized to your interests, targeted offers, and advertising on the Site and on third party sites and media platforms, including in social media, or via email;
• To recognize your device and remember your preferences and interactions;
• To contact you as necessary when you enter a contest, sweepstakes, or game (for example, to contact you if you’re a winner);
• To conduct a promotion, contest, sweepstakes, or game;
• To create, use, retain, or disclose de-identified or aggregated data and to use your data in an aggregated non-specific format for analytical and demographic purposes;
• To address problems with the Site or our business;
• To manage our telecommunications networks;
• To protect the privacy, security, or integrity of the Site and our business;
• To engage with you on social media;
• To accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law;
• To process and complete payments and other transactions, including refunds or returns;
• To honor our terms of service and contracts;
• To manage our relationship with you;
• To maintain our databases and back-ups, including records of our communications with you;
• To detect fraud and prevent loss;
• To support and improve the Site, including evaluations of functionality and features;
• To improve our customer service;
• To assess the success of marketing and advertising campaigns;
• To determine and track user interests, trends, needs, and preferences;
• To enable you to track the status of your order;
• To facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transfers;
• To obtain and maintain insurance coverage, manage risks, and obtain professional advice;
• To comply with federal, state, or local laws;
• To comply with a civil, governmental, or regulatory inquiry, order, subpoena, summons, or process; 
• To cooperate with law enforcement agencies;
• To exercise or defend legal rights or claims; and
• To accomplish any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your information was provided to us

Personal Information Sold or Shared: We have sold or shared the categories of personal information listed below during the preceding 12 months. We have sold or shared each category of personal information to the following categories of third parties: (1) subsidiaries and affiliates; (2) distribution partners; (3) advisors (accountants, attorneys); (4) service providers and contractors (data analytics, data storage, mailing, marketing, shipping fulfillment, payment processing, Site administration, technical support); and (5) operating systems and platforms. We do not knowingly sell or share the personal information of consumers under 16 years of age. 

• Identifiers
• Categories of Personal Information described in the California Customer Records statute
• Commercial Information
• Internet or Other Electronic Network Activity Information
• Geolocation Data
• Audio, Electronic, Visual, thermal, or Similar Information

Business and Commercial Purposes for Selling/Sharing: We have sold or shared to the identified categories of third parties the categories of personal information listed above for the following purposes:

• To provide you with services, products, content, customer service, and functionality;
• To communicate with you and to respond to your comments or questions;
• To contact you if needed while processing a product or service you requested through our Site;
• To operate and improve our Site, products, and services and to develop new products or services;
• To conduct analysis and to enhance current products and services;
• To review the usage and operations of our Site and improve our content, products and services;
• To contact you for your opinions on Red’s All Natural products, services, or Site;
• To send you promotional offers, newsletters, materials, and other communications and information about Red’s All Natural, its portfolio of brands, affiliates, and its partners;
• To improve our marketing efforts, including by providing more tailored advertising;
• To provide you with content that is customized to your interests, targeted offers, and advertising on the Site and on third party sites and media platforms, including in social media, or via email;
• To recognize your device and remember your preferences and interactions;
• To contact you as necessary when you enter a contest, sweepstakes, or game (for example, to contact you if you’re a winner);
• To conduct a promotion, contest, sweepstakes, or game;
• To create, use, retain, or disclose de-identified or aggregated data and to use your data in an aggregated non-specific format for analytical and demographic purposes;
• To address problems with the Site or our business;
• To manage our telecommunications networks;
• To protect the privacy, security, or integrity of the Site and our business;
• To engage with you on social media;
• To accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law;
• To process and complete payments and other transactions, including refunds or returns;
• To honor our terms of service and contracts;
• To manage our relationship with you;
• To maintain our databases and back-ups, including records of our communications with you;
• To detect fraud and prevent loss;
• To support and improve the Site, including evaluations of functionality and features;
• To improve our customer service;
• To assess the success of marketing and advertising campaigns;
• To determine and track user interests, trends, needs, and preferences;
• To enable you to track the status of your order;
• To facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transfers;
• To obtain and maintain insurance coverage, manage risks, and obtain professional advice;
• To comply with federal, state, or local laws;
• To comply with a civil, governmental, or regulatory inquiry, order, subpoena, summons, or process; 
• To cooperate with law enforcement agencies;
• To exercise or defend legal rights or claims; and
• To accomplish any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your information was provided to us

Personal Information Disclosed for a Business Purpose: We have disclosed for a business purpose the categories of personal information listed below during the preceding 12 months. We have disclosed each category of personal information to the following categories of third parties: (1) subsidiaries and affiliates; (2) advisors (accountants, attorneys); (3) service providers and contractors (data analytics, data storage, mailing, marketing, shipping fulfillment, payment processing, Site administration, technical support); and (4) operating systems and platforms.

• Identifiers 
• Categories of Personal Information described in the California Customer Records statute
• Commercial Information
• Internet or Other Electronic Network Activity Information
• Geolocation Data
• Audio, Electronic, Visual, or Similar Information

Business and Commercial Purposes for Disclosing: We have disclosed to the identified categories of third parties the categories of personal information listed above for the following purposes:

• To provide you with services, products, content, customer service, and functionality;
• To communicate with you and to respond to your comments or questions;
• To contact you if needed while processing a product or service you requested through our Site;
• To operate and improve our Site, products, and services and to develop new products or services;
• To conduct analysis and to enhance current products and services;
• To review the usage and operations of our Site and improve our content, products and services;
• To contact you for your opinions on Red’s All Natural products, services, or Site;
• To send you promotional offers, newsletters, materials, and other communications and information about Red’s All Natural, its portfolio of brands, affiliates, and its partners;
• To improve our marketing efforts, including by providing more tailored advertising;
• To provide you with content that is customized to your interests, targeted offers, and advertising on the Site and on third party sites and media platforms, including in social media, or via email;
• To recognize your device and remember your preferences and interactions;
• To contact you as necessary when you enter a contest, sweepstakes, or game (for example, to contact you if you’re a winner);
• To conduct a promotion, contest, sweepstakes, or game;
• To create, use, retain, or disclose de-identified or aggregated data and to use your data in an aggregated non-specific format for analytical and demographic purposes;
• To address problems with the Site or our business;
• To manage our telecommunications networks;
• To protect the privacy, security, or integrity of the Site and our business;
• To engage with you on social media;
• To accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law;
• To process and complete payments and other transactions, including refunds or returns;
• To honor our terms of service and contracts;
• To manage our relationship with you;
• To maintain our databases and back-ups, including records of our communications with you;
• To detect fraud and prevent loss;
• To support and improve the Site, including evaluations of functionality and features;
• To improve our customer service;
• To assess the success of marketing and advertising campaigns;
• To determine and track user interests, trends, needs, and preferences;
• To enable you to track the status of your order;
• To facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transfers;
• To obtain and maintain insurance coverage, manage risks, and obtain professional advice;
• To comply with federal, state, or local laws;
• To comply with a civil, governmental, or regulatory inquiry, order, subpoena, summons, or process; 
• To cooperate with law enforcement agencies;
• To exercise or defend legal rights or claims; and
• To accomplish any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your information was provided to us

Limited Use of Sensitive Information. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply.

Notice of Financial Incentive. This section explains each financial incentive and price or service difference that we may offer in exchange for the retention, sale, or sharing of your personal information so that you may make an informed decision on whether to participate.  

Summary and Material Terms.  We provide special offers, discounts, and coupons throughout the year to individuals who are members of our Club Rojo loyalty program. By signing up for our loyalty program, you become eligible for discount offers, giveaways, and contests, as well as an opportunity to collect rewards points that may be redeemed for Red’s All Natural merchandise and products. The program is completely voluntary. 

Categories of personal information implicated by the financial incentive: This program involves the following categories of personal information under the CCPA: Identifiers, Categories of personal information described in the California Customer Records statute, and Commercial Information.

Value. Our financial incentives are reasonably related to the value of the data provided because we offer the ability to receive and track rewards for purchases, and we need your account information to do so. We also need your contact information to ship items you have earned with rewards. The value of the data provided varies based on your purchases. For example, we may generate additional revenue on items that you track in your account because they earn you more rewards points. The value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable loyalty program, less the expense related to offering those products, services, and benefits to participants. 

How to opt-in.  You may opt-in to the financial incentive or price or service difference by signing up via our Site.

How to withdraw:  You have the right to withdraw from the financial incentive at any time.  You may exercise that right by contacting us using the Contact Us information provided at the end of this Policy. 

Notice of Right to Opt-out of Sale/Sharing. As a California resident, you have the right to direct us to stop selling or sharing your personal information to third parties and to refrain from doing so in the future You may submit a request to opt-out of the selling or sharing of your personal information using the Submission Process identified above or by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). If you do not have an account with us or you are not logged into your account, the signal sent by your browser will be linked to your browser only and will not be linked to your account, as we do not have a way to associate the browser with your account.

California Shine the Light. Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at customerservice@redsallnatural.com.

CHILDREN’S INFORMATION

This Site and our services are intended for general audiences, and they are not directed to children under the age of 13. Red’s All Natural does not knowingly collect any personal information from children under the age of 13. No one under the age of 13 may access, browse, or use the Site or provide any information to us. 

If we learn that we have collected or received personal information from a child under the age of 13 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we have any received information from a child under the age of 13, please contact us using the “Contact Us” details provided below.

For more information about the Children’s Online Privacy Protection Act, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule. 

HOW WE PROTECT YOUR INFORMATION

The security of your information is important to us. We have taken certain administrative, technical, and physical steps to safeguard the information we collect from and about our customers and Site visitors against unauthorized use, disclosure, alteration, or destruction.

While our security measures seek to protect the personal information in our possession, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to or from the Site. Your use of the Site is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.

The safety and security of your personal information also depends on you. Where you use a password for access to restricted parts of the Site, you are responsible for keeping the password confidential. Do not share your password with anyone.

If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.

HOW LONG DO WE STORE AND USE YOUR INFORMATION?

We retain and use your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements.

We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

To the extent permitted by law, we may retain and use anonymous, de-identified, or aggregated information for performance reporting, benchmarking, and analytic purposes and for operational and product improvement.

We are required by law to maintain records of consumer requests submitted under the California Consumer Privacy Act and how we responded to such requests for at least 24 months. We only use this information for recordkeeping purposes.

UPDATES AND CHANGES TO THIS POLICY

We may add to, change, update, or modify this Policy from time to time. We will post all changes to this Policy on this page, and the updated policy will be effective immediately upon posting. If we make material changes, we will also notify you through a notice on the homepage of the Site for a reasonable period of time. We may also, in our discretion, notify you of changes to this Policy via email.

You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so that you are aware of its current terms. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to any changes and to our collection and sharing of your information according to the then-current Policy. If you do not agree with this Policy and our practices, you should not use the Site.

CONTACT US

For more information, or if you have any questions or concerns regarding this Policy, you may contact us using the information below, and we will do our best to assist you.

Email: customerservice@redsallnatural.com

Mail: Red’s All Natural, 1550 West McEwen Drive, Suite #125, Franklin, TN 37067